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If you prepare thoroughly for each interview
at the start, this will save you time and money in the long run because it
will help you to find the best candidate straight away.
Structuring the
interview
Jenny O’Donovan, the national careers advisor for Engineering Australia,
recommends a one on two situation for interviews with engineers that have
about 3-7 years experience, instead of a panel interview. One person should
test the candidate’s technical knowledge and the other person (probably
somebody from Human Resources) should ask questions that shed light on how
the candidate would fit in with the overall team and culture of the
organisation.
“You would assume that the interviewee would have done some research into
the company beforehand, so ask them about what they know about the company
already. Engineers are usually good gatherers of information, so this would
reveal how good they are at preparation. It would also be a good idea to go
through the job description with them, to see how competent they would be in
the described areas. Some engineers are a bit shy about their achievements in
the past, so the interviewer should probe them to seek deeper information.
Ask questions such as: “What did you do exactly? What did you achieve? How
did that fit in with the overall game plan? Were you the leader or the doer?”
This should give you some insight into how hard they work and what their
capabilities are.”
She adds that engineers tend to answer
questions concisely and with very short sentences, so it is a good idea to
ask open-ended questions, such as: “Tell me about a time when you worked on a
project and when something went wrong? How did you deal with that issue?”
These questions are better than closed ones, such as: “Did you do well on the
project?” This might attract a simple: “Yes” answer.
Technical knowledge
O’Donovan adds that it would be a good idea to do a background check on
the candidate to make sure his or her technical knowledge really is up to
speed.
“Find out from past employers how they go about their work; how good their
project management skills are and how they work with people. Most employers
these days are concerned about how employees will fit into the culture of the
organisation and whether that person has the potential to be a leader in the
future. In the interview, it is also a good idea to test for mathematical and
design ability. Ask them to tell you about their past experiences. Ask the
interviewee to bring along examples of their work
Of course there are many different engineering roles out there.” O’Donovan
provides a quick overview of which areas you should cover when it comes to
interviewing candidates for different engineering categories.
“When dealing with structural and mechanical engineering, the candidate
should be asked about their role in the production cycle. Did they supervise
the machinery? Or did they take care of quality control? Test their knowledge
on how much they know about the product too. Get to know what that person’s
involvement was in the whole process. As for the biomedical field, ask them
if they were involved at the hospital level, or did they work for an
organisation that designed the components? Did these components improve
people’s lives in any way? With electrical engineers, find out how up-to-date
they are with the latest telco news. Have they been involved with cables
above or below the ground? Do they know about new mobile systems and data
networks? In regards to chemical engineers, you could ask them if they have
been involved with improving any products in regards to the environment? With
all these areas, dig deep to find out if they have done anything innovative
in those areas, which means they could bring original skills to your
organisation.”
O’Donovan adds that software engineering is an area that is growing
rapidly.
“Software engineers often tend to work on
their own. So with them, the best thing to do is check their ability to do
testing. There is a lot of innovation in this area. It’s full of new ideas.
The computer gaming stuff is especially taking off, with Nintendo, and many
more companies providing plenty of opportunity. Graduates are very excited
about this area.”
Searching for the
wow factor
When looking for somebody with potential leadership capability, O’Donovan
says it is important to find out how they deal with pressure when change is
happening from the top. How do they work under those circumstances? How good
are they with checking how the rest of the team is following through?
“You’ve got to find out how they deal with
all these issues. You also need to find out if they are the sort of person
that can visit clients, make presentations and feel comfortable in that
setting. It is not everybody’s forte. Ask them about which areas of
development they’d like to follow – that will give you an idea of how they
could fit into your organisation’s future strategy. Engineers also usually
make very good mentors, so find out if they have been involved in mentoring
in the past, such as at University or in past employment. If they have these
qualities then they could bring extra value to graduates coming into your
organisation.”
The importance of
creativity
Although many people see engineering as a mundane office job, a lot of
their time is spent writing, researching, being part of a team and thinking
creatively. These are further qualities that need to be found out by the
interviewer. But of course you do not want everybody in the team to be the
same, so it is important to find people that are good in different areas, but
can all come together to enhance the success of the project.
O’Donovan adds that many engineers are also very good musicians and
artists.
“Because they need to think outside the square, they are normally very
creative. They are often handed a solution and have to work back from that
point. Whereas in a lot of professions, you are handed a problem and have to
solve it. With engineers, they are told: “This is where we want to be and
this is the solution we are after!” For example, this could include creating
a car that runs on petrol. They are told: “Now make it happen!” In other
fields, such as accounting, there is only one way to do the profession. With
engineers, there is more than one way to do that, and you have to find the
best way to do it. That could be through testing, design or working on a
project team. So this is all very important to bear in mind when conducting
the interview. Find out how creative the person is.”
The need for a good
attitude
O’Donovan adds that attitude and determination to succeed are also key traits
needed in a candidate.
“I have done a lot of research on Generation X and Y and it seems that
people expect to work hard for a few years, and then they want to do
something else, such as travel. So companies need to be flexible too. In some
cases, many companies offer employees the chance to travel for a year and
then come back to the company. This helps to retain the talented staff and
also in turns helps them to have a good attitude towards the company. So long
as they are willing to work very hard and give all they have got for a few
years, that should be fine. You have to tap into what the individual wants.
It’s a good idea to offer opportunities for rotation in different departments
to help them improve their skills.”
O’Donovan closes by saying that many companies conduct psychometric tests,
which have been very useful in regards to sifting through candidates to find
the right one. She also says it is important to get the “I” out of the interviewees
instead of the “we”. You need to ask them how they completed the project from
A-Z and what was their role along the way? Reference checking is important
too, she adds, because 99 times out of 100 previous behaviour will predict
future behaviour.
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